FAQ

Not at this time. All purchases must be made through our website.

Accounts are optional. You will have the option to check out with a customer account or as a guest. 

Check out faster with securely saved billing info

Track your current orders and look back at your order history

Keep a wish list of all your faves and best of all, enjoy hyper-limited offers!

 

All items are in stock unless “sold out” is displayed. Pre-order items are not in stock and will ship on estimated posted shipping date.

It is not possible to combine orders or add items to an existing order that has already been placed.

If there’s a sold-out item you want, simply add your email to the waitlist by going to that product page, selecting the size you want, and entering your email. We will let you know as soon as it becomes available again!

No. Sale items are final sale.

You will have the option to add a phone number or email to receive shipping updates after you complete your order.

We give you the opportunity to get the first look at our new season collections and the chance to reserve and purchase these key pieces. Pre-ordered items are not immediately available to be shipped out to you as they are still being created. The items you pre-order are reserved for you, and will be shipped out as soon as they are available. The estimated shipping date is always indicated in the product page, at checkout and in your order details

I ordered an item on pre-order as well as an item currently in stock. When can I expect to receive my items?

If you order products that are already in stock together with pre-order items, we will send you two separate packages. Pre-orders with different shipping dates: If you purchase more than one pre-order item with different estimated shipping dates, the products may be sent together on the latest date. In either case, you will only be charged once the items have been shipped. Standard delivery is always complimentary.

I ordered an item on pre-order but have changed my mind. Can I cancel?

No. We cannot cancel any orders.

I ordered an item on pre-order but it's taking too long. Can I cancel?

Items which are on pre-order will have an estimated time frame for delivery. Due to the pre-sale nature of such transactions, you should expect a potential delay between the purchase of the product and its actual delivery. Delivery times are only estimates and are subject to change without notice. Our customer care team will be in touch should there be any unexpected delays with your order. Standard return policies apply to all pre-orders. Please make yourself fully aware of these conditions prior to placing a pre-order with us.Please be kindly reminded that we proudly are not fast fashion

We reserve the right to cancel any orders without notice, in which a refund will be issued. 

We do not support practices that surround fast made fashion. We are ethically made in the USA and not mass produced. All of our swimsuits are crafted with love into limited collections brought to you seasonally. We strive to be a brand the conscious consumer will love! Made by women for women!

Gift card is sent electronically via email.

Promotional exclusions do not apply when redeeming gift card.

Overage amount must be covered by redeeming customer. 

Items returned using a gift card will receive store credit.

Gift cards do not expire.

PURCHASE YOUR GIFT CARD TODAY!

We are delighted to be part of the Eco Packaging Alliance to offer packaging that will reduce our carbon footprint on the planet as best as we can. We are helping to reduce global deforestation by planting a tree with each one of our orders. Our promise is to be conscious of the need to protect our planet and we will always look for ways to lessen our environmental impact.

Clear bags are made from 100% recycled material.
Tissue paper and stickers are acid free printed with soy ink & FSC Certified.
Our poly mailers are made with 100% polyethylene material and are identified by recycling code #4.

Interested in working with our brand, feel you would be a good fit? Social media personalities/models can contact us at info@viragoswim.com Please make sure to include your Instagram handle.