FAQ

Not at this time. All purchases must be made through our website.

Accounts are optional. You will have the option to check out with a customer account or as a guest.

Check out faster with securely saved billing info

Track your current orders and look back at your order history

Keep a wish list of all your faves and best of all, enjoy hyper-limited offers!

 

All items are in stock unless “sold out” is displayed. Pre-order items are not in stock and will ship on estimated posted shipping date.

It is not possible to combine orders or add items to an existing order that has already been placed.

If there’s a sold-out item you want, simply add your email to the waitlist by going to that product page, selecting the size you want, and entering your email. We will let you know as soon as it becomes available again!

No. Sale items are final sale.

You will have the option to add a phone number or email to receive shipping updates after you complete your order.

We give you the opportunity to get the first look at our new season collections and the chance to reserve and purchase these key pieces. Pre-ordered items are not immediately available to be shipped out to you as they are still being created.      

Pre-ordered products are held in reserve for you and will be dispatched as soon as they become available. The anticipated delivery date is always shown on the product page, during payment, and in your purchase information.

I placed a pre-order for one item and a regular order for another. When can I expect my products to arrive?

We will send you two separate parcels if you order things that are already in stock and are in pre-order. Pre-orders with various delivery dates: If you order several pre-order items with various estimated shipment dates, they may be delivered together on the most recent date. You will only be charged after the things have been dispatched in any scenario. The standard shipping is always free.

I ordered an item on pre-order but have changed my mind. Can I cancel?

No. We cannot cancel any orders.

I placed a pre-order for an item, but it's taking too long. Is it possible for me to cancel?

Pre-ordered items will be delivered in a reasonable amount of time. You can expect a possible delay between the purchase of the goods and their actual delivery due to the pre-sale nature of such transactions. Delivery timings are estimates only and are subject to change at any moment without notice. If there are any unforeseen delays with your order, our customer service staff will contact you. All pre-orders are subject to standard return conditions. Please read these terms and conditions carefully before placing a pre-order with us. Please keep in mind that we are
not a quick fashion company.

We retain the right to cancel any purchases at any time without warning, which we will give a refund.

We do not support practices that surround fast-made fashion. We are ethically made in the USA and not mass produced. All of our swimsuits are crafted with love into limited collections brought to you seasonally. We strive to be a brand the conscious consumer will love! Made by women for women!

Gift card is sent electronically
via email.

Promotional exclusions do not
apply when redeeming gift card.

Overage amount must be covered by
redeeming customer.

Items returned using a gift card
will receive store credit.

Gift cards do not expire.

PURCHASE YOUR GIFT CARD TODAY!

We're thrilled to be a part of the Eco Packaging Alliance, which aims to provide packaging that reduces our carbon footprint as much as possible. By planting a tree with each of our orders, we are assisting in the reduction of global deforestation. Our commitment is to be aware of the need to protect our environment and to always seek out ways to reduce our environmental impact.

Clear bags are made from 100% recycled material.

Tissue paper and stickers are acid free printed with soy ink & FSC Certified.

Our poly mailers are manufactured entirely of polyethylene and are labeled with recycling code #4.

Interested in working with our brand, feel you would be a good fit? Social media personalities/models can contact us at info@viragoswim.com Please make sure to include your Instagram handle.